Returns & Exchanges

At twentyfourseven, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our simple process ensures you can shop with total confidence.

1

Initiate Your Request

Log into your account or visit our returns portal using your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing